Creative Services Producer - Bay Area

At Free Association, our tight-knit team of makers collaborate closely with our clients, embedding on-site at times for seamless teamwork. We need a Creative Services Producer who can act as a liaison between departments in order to coordinate the flow of creative deliverables between the various parties at our IoT home automation partner based in the Bay Area.

About You

  • Self-starter with a strong sense of responsibility, accountability, and responsiveness.
  • Organized, self-directed, able to prioritize, multitask, and execute efficiently.
  • Adaptable and comfortable in a dynamic environment, able to maintain a sense of zen when directives are shifting and share that calm with all around you.
  • You are inclined to fix process where you see inefficiencies.
  • You understand that creative teams often work in a world that is not black and white and you can navigate those grey areas. Managing creative is both an art and a science and you believe you speak the language of both fluently!

We’d Like To See Someone Who Has

  • A minimum of five to eight years of relevant experience, preferably in the creative/marketing industry or related professional services environment
  • Experience managing multiple projects and adhering to deadlines in a fast-paced, dynamic, and results oriented environment

What You’ll Do Once You’re Here

  • Coordinate the flow of creative deliverables between departments, holding business partners accountable to channel processes to ensure an efficient, high quality, and on-time execution.
  • Manage the resourcing of incoming workflow (design/marketing copy) with creative leads and producers across all marketing channels and delegate tasks and assignments to team members based on deliverables and resource availability.
  • Generate and manage schedules for creative deliverables across marketing channels and enforce schedule deadlines.
  • Monitor project progress to ensure resources assigned projects have tools and information required to execute on deliverables according to schedule.
  • Ensure appropriate approvals are obtained for all copy deliverables and apprise stakeholders of scope and schedule changes, as necessary.
  • Manage and report on the day-to-day resource management requests, tracking availability of all team members.
  • Identify needs and resolve resourcing issues, in partnership with producers and appropriate discipline leads.
  • Maintain a bird's eye view of current and upcoming projects and business activities as they relate to resourcing.
  • Lead weekly to daily resource meetings maintaining resourcing forecast spreadsheets based on input from weekly meetings and producer’s input.
  • Own communication around shifting priorities with key partners to ensure positive workflow, escalating exceptions and issues to producers as needed
  • Support preparation for creative reviews as needed
  • Partner with producers and creative leads to enhance and formalize standard operating procedures